Tuesday, April 22, 2008

attack of the killer ex-husband

okay, hold on. justin isn't a killer. even a little. he's about as much as a killer as those "good" killer tomatoes from the cartoon that made me think of the title in the first place. so moving on...

three things in one week? what?!?

1. talking to the fbi. you already knew that.

2. saw him on saturday night. totally forgot to mention that in my blog (which is why I try to blog on mondays or sundays about friday and saturday!) jamie and bob invited matt and me to join them for a drink at raleigh times, where neither of us had even gone. looked for j&b outdoors, came into the bar and whose face was looking toward the door (because that was the direction of his friends)?!? I said hi, there were introductions, matt and I found jamie and bob, the end.

3. TODAY. mother-effer. so, I mailed in a prescription for birth control on the 4th. It was processed on the 9th shipped the 11th. I do the mail order thing, it's a much better deal. Anyway, so I check out online, and sure enough, it shipped over a week ago. I should SO have it by now. I'm already frustrated because;

1) I had to buy a pack from the pharmacy on Saturday. I *almost* had to pay without insurance helping because it had "been filled too recently." I told the pharmacist my mail order wasn't here, though it should be, and he straightened it out with my insurance.
2) a lot of my log-in stuff still says my married last name because I used to have this same insurance in 2004 with my old company. I have had TWO conversations with the people about fixing it, and it's basically impossible.

so anyway, I call the nice people from my in-the-mail pharmacy and say "um, so, uh, where's my package? didn't it mail a week ago? more than that??"

they're like "yes. let me verify your address... 3 K*nglet Ct, in Durham?" Grrrrr.

That is my OLD house. I last lived there in 2004! What?

The address is fixed now, a supervisor from my insurance company is supposed to contact me and my work's benefits specialist is too. But something is SERIOUSLY amiss. I mean...

-my work clearly gave them my correct address and name. It says CRR everywhere except the login and the welcome screen. And I got my card and all of my sinus-bills correctly.
-however, since I was in the system before, that means they used to have my address as in durham, so either work didn't tell the in-the-mail pharmacy, or the insurance didn't.
-and WHY for the LOVE would an insurance company "keep" a three-or-more-year-old address in their system and associate it with my ssn? wouldn't you think they'd purge those when your company no longer used their stuff?!?

I am MUCH calmer now. I totally chewed out the dude on the phone, but I did keep saying "I know this isn't your fault." it seems the mini-twix, the edamame and the amy's teriyaki bowl I am eating have helped a lot. but SERIOUSLY???

1 comments:

Maria said...

Oooo... I hate crap like that. I also hate when companies are too f-in lazy to hyphenate my last name. I've tried to change my name at Walgreens more times than I can count. Apparently W. is the only acceptable form of W-J. Yet, the insurance has always gotten it right. Hmph.

 
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